Policies

FOR ALL LADY DI CUSTOMERS

Please read over and complete the enclosed questionnaire before your pet’s interview and evaluation. Once you have completed the questionnaire, please email to ladydipets@comcast.net, I will then contact you to set up a meet and greet. This form will remain on file for any future visits. Before your pet will be admitted to care, a free evaluation must be completed.

Hours of operation are Monday-Friday 7AM-7PM, Saturday & Sunday 10AM-6PM. All weekend services are by appointment only. Please plan your drop off and pickup times accordingly, as these times will be strictly enforced Phone hours are 8AM – 6PM. No drop offs or pick-ups on New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas.

Reservations for care during the holidays must be made at least one week prior to holiday.

Appointments for new client interviews/meet and greet are scheduled one day a week and after 6pm. Please plan to spend 25 minutes with us to discuss your pet’s habits, preferences or special needs.

After the initial evaluation, daycare visits do not require reservations; all other services do, and may be arranged by phone @ 206-245-0656 or by e-mail @ ladydipets@comcast.net

Payment for Lady Di Facility is due upon pickup. Please make checks payable to Lady Di. Payment is due in advance if someone else is picking up your pet from Lady Di’s. Payment for in-home pet care is due in full before service is performed.

 

FOR DOG CARE IN LADY DI FACILITY

For the safety of all pets we require proof of all vaccines at the time of the initial consultation. We also require that you present proof of inoculation against DHLPPC and Bordetella. If you cannot verify shot records you will be asked to reschedule your appointment. When you call in to schedule subsequent appointments, we will ask you for updated vaccination information. Fecal exam is required yearly – proof from vet is required.

We accept dogs of all sizes after an evaluation. All dogs must be neutered or spayed (exceptions are made for puppies who are waiting for an age appropriate time).

All dogs must wear identification tags at all times.

Please provide enough food for your pet’s stay and mark all containers with your name.  Additional charges will apply for food supplied by Lady Di.

We require that all dogs be on an effective flea control regimen, such as Program, Frontline or Advantage.  All dogs will be physically inspected for fleas and/or ticks before they are brought into the Lady Di facility. No infested pets will be accepted.

 

FOR IN-HOME CAT CARE BY LADY DI

Standard visit consists of: Fresh food and water, scoop or change litter as necessary, playtime and affection, collect mail and newspaper, water plants, adjust blinds and lighting. Pills, fluids and injections are available but depend on your cat’s cooperation. All cats must be up to date on their shots unless they are indoor-only cats. At this time, Lady Di services only the West Seattle area.

 

Lady Di accepts Cash, Checks, and all major credit cards.  
Payment due upon completion of services & receipt of bill

You can download the welcome packet with all required documents by clicking HERE